Privacy Policy

This Privacy Policy describes how Mod Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, retains, and protects personal information obtained from visitors and users ("you" or "your") of our website located at food-modpizza.rest and any related services, features, or content we offer (collectively, the "Services"). We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner consistent with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

Please read this Privacy Policy carefully. By accessing or using our website and Services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our website and Services immediately.

1. About Us and How to Contact Us

Mod Pizza operates as a food service business in the United States. Our contact information for all privacy-related inquiries, requests, and complaints is as follows:

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at the email address listed above. We will make every reasonable effort to respond to your inquiry within thirty (30) calendar days.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through our website (food-modpizza.rest), online ordering systems, customer loyalty programs, promotional campaigns, email newsletters, social media interactions, customer support communications, and any other digital or physical touchpoint where we interact with you. It applies to all users of our Services, including guests, registered account holders, and individuals who submit inquiries or feedback to us.

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing them with any personal information.

3. Information We Collect

We collect several types of information in connection with your use of our Services, as described in the subsections below.

3.1 Personal Information You Provide Directly

When you interact with us, you may provide personal information voluntarily. This includes, but is not limited to, the following categories:

• Identity Information: Your first and last name, username, or similar identifier.
• Contact Information: Your email address, telephone number, mailing address, and billing address.
• Account Credentials: Usernames, passwords, and security questions used to create or manage an account with us.
• Payment Information: Credit or debit card details, bank account information, or other financial information necessary to process orders and transactions. Please note that payment data is processed by our third-party payment processors and is not stored directly on our servers in full form.
• Order and Transaction Data: Details about purchases you make through our Services, including menu items selected, order history, delivery preferences, and special instructions.
• Communication Data: Records of communications you send us, including emails, feedback forms, chat messages, and customer support requests.
• Loyalty and Promotional Data: Information you provide when signing up for our loyalty program, entering contests, or participating in promotional campaigns, including preferences and redemption history.
• Profile and Preference Information: Dietary preferences, favorite menu items, allergen information, and other preferences you choose to provide.

3.2 Information We Collect Automatically

When you visit our website or use our Services, we and our third-party partners automatically collect certain information about your device and browsing behavior, including:

• Usage Data: Pages visited, time and date of your visit, time spent on each page, links clicked, search queries submitted, and other actions taken on our website.
• Device Information: IP address, browser type and version, operating system and platform, device type (mobile, desktop, tablet), device identifiers, and language settings.
• Location Data: General geographic location inferred from your IP address, or more precise location data if you grant permission through your browser or mobile device settings.
• Referral Data: Information about how you arrived at our website, such as the referring URL or advertising source.
• Log Data: Server logs that capture technical information about requests made to our website, error reports, and system activity.
• Cookie and Tracking Data: Data collected through cookies, web beacons, pixel tags, and similar tracking technologies as described in Section 8 of this policy.

3.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect a social media account to our Services or interact with our social media pages, we may receive information such as your public profile, name, and email address, depending on your privacy settings on that platform.
• Analytics Providers: Third-party analytics companies that provide aggregated or individual-level data about how users interact with our website.
• Advertising Partners: Partners who help us deliver targeted advertising may share data about your interests or interactions with our advertisements.
• Delivery Partners: Third-party food delivery platforms or logistics partners may share order fulfillment information with us.
• Public Sources: Publicly available databases or directories where permitted by applicable law.

4. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including the following:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including managing delivery or pickup logistics.
• Creating and managing your account on our platform.
• Processing payments and issuing receipts or confirmations.
• Communicating with you about your orders, account status, and customer support inquiries.
• Providing loyalty rewards, credits, and promotional benefits you have earned or are eligible for.

4.2 Analytics and Service Improvement

• Analyzing usage patterns, website traffic, and user behavior to understand how our Services are used and to improve their functionality, content, and design.
• Conducting internal research and data analysis to develop new products, features, and services.
• Monitoring and diagnosing technical issues, bugs, and errors to maintain the reliability and security of our platform.
• Measuring the effectiveness of our marketing campaigns and promotional activities.

4.3 Marketing and Communications

• Sending you promotional emails, newsletters, and special offers about Mod Pizza products, services, and events, subject to your marketing preferences.
• Delivering personalized content and recommendations based on your order history and preferences.
• Serving targeted advertisements on our website and on third-party platforms.
• Administering contests, sweepstakes, surveys, and other promotional activities.

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional and service-related messages necessary for order fulfillment and account management.

4.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal obligations.
• Responding to lawful requests from government authorities, courts, or law enforcement agencies.
• Enforcing our Terms of Service, contracts, and other agreements.
• Protecting the rights, property, and safety of Mod Pizza, our customers, employees, and the public.
• Detecting, investigating, and preventing fraudulent transactions, security incidents, and other illegal or harmful activities.

5. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers who perform functions on our behalf and assist us in operating our business. These service providers are contractually obligated to protect your personal information and are only permitted to use it for the purposes for which it was disclosed. Categories of service providers include:

• Payment processors and financial institutions
• Food delivery and logistics partners
• Cloud hosting and IT infrastructure providers
• Email and marketing communication platforms
• Customer relationship management (CRM) software providers
• Analytics and data intelligence providers
• Fraud detection and cybersecurity services
• Legal, accounting, and professional advisory firms

5.2 Legal Requirements and Regulatory Compliance

We may disclose your personal information if we believe in good faith that such disclosure is necessary to: (a) comply with a subpoena, court order, legal process, or governmental request; (b) enforce our Terms of Service or protect our rights or property; (c) protect the personal safety of users or the public; or (d) prevent or investigate possible wrongdoing in connection with the Services.

5.3 Business Transfers

In the event that Mod Pizza is involved in a merger, acquisition, restructuring, asset sale, or bankruptcy proceeding, your personal information may be transferred to the successor entity or acquiring party as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer results in a material change to this Privacy Policy or how your data is handled.

5.4 Advertising and Analytics Partners

We may share non-personally identifiable information, hashed identifiers, or aggregated data with advertising networks, social media platforms, and analytics providers to help us deliver targeted advertisements and measure their effectiveness. Where required by law, we will obtain your consent before sharing data for targeted advertising purposes.

5.5 With Your Consent

We may share your information with third parties in any other manner with your prior explicit consent.

6. Data Security

Mod Pizza takes the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, loss, misuse, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• Encryption: We use industry-standard Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers. Sensitive data, including payment card information, is encrypted at rest using AES-256 encryption where applicable.
• Access Controls: Access to personal information within our organization is restricted on a need-to-know basis. Employees and contractors who have access to personal data are subject to confidentiality obligations.
• Authentication: We use multi-factor authentication and strong password policies to protect our internal systems and user accounts.
• Regular Security Assessments: We conduct periodic security audits, vulnerability assessments, and penetration testing to identify and remediate potential security risks.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant regulatory authorities in the event of a breach, as required by applicable law.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you provide your information at your own risk. If you have reason to believe that your account credentials have been compromised, please contact us immediately at [email protected].

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We honor these rights to the fullest extent required by applicable law.

7.1 Rights Under California Law (CCPA/CPRA)

California residents have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting or selling it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions permitted by law (e.g., information needed to complete a transaction or comply with legal obligations).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: Under the CPRA, you have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising purposes. We do not sell personal information for monetary consideration. However, to the extent our use of third-party advertising technology constitutes "sharing" under the CPRA, you may opt out by contacting us or using available opt-out mechanisms on our website.
• Right to Limit Use of Sensitive Personal Information: You have the right to request that we limit our use of your sensitive personal information to those uses necessary to perform our Services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA privacy rights. This means we will not deny you services, charge you different prices, or provide you with a different level or quality of service based solely on your exercise of these rights.

7.2 Rights Under Other State Laws

Residents of other states, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with comprehensive privacy legislation, may have similar rights to access, correct, delete, and port their personal information, as well as the right to opt out of targeted advertising and profiling. We will honor such rights to the extent required by the applicable law of your state.

7.3 General Privacy Rights

Regardless of your state of residence, you may have the following rights:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You may request that we delete your personal information under certain circumstances.
• Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

7.4 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us using one of the following methods:

• Email: [email protected]
• Website: food-modpizza.rest

We may need to verify your identity before fulfilling your request to ensure that we do not disclose personal information to an unauthorized party. We will respond to your request within forty-five (45) days as required under California law, or within the timeframe required by the applicable law of your state. In some cases, we may extend the response period with notice to you.

You may designate an authorized agent to submit requests on your behalf. If you do so, we may require proof of your written authorization and may verify your identity directly before processing the request.

8. Cookie Usage and Tracking Technologies

Our website uses cookies and similar tracking technologies — including web beacons, pixel tags, local storage, and session storage — to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be switched off. They are typically set in response to actions you take, such as logging in, filling out forms, or placing orders.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This information helps us improve the performance and design of our Services.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your location, language, or preferred menu items) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

8.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, if you disable certain cookies, some parts of our website may not function properly. For more detailed information about the cookies we use and your choices regarding them, please refer to our Cookie Policy.

You may also opt out of interest-based advertising through the Digital Advertising Alliance's opt-out tool at www.aboutads.info/choices or the Network Advertising Initiative's opt-out tool at www.networkadvertising.org/choices.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply depend on the type of data and the purpose for which it was collected:

After the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer be associated with you. If deletion is not immediately possible (due to backup systems or technical constraints), we will isolate your data from further processing until deletion can be completed.

10. Children's Privacy

Our Services are intended for use by adults aged 18 years and older. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18. If you are under 18 years of age, please do not use our Services or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete such information from our records. Parents and guardians who believe that their child has provided us with personal information are encouraged to contact us at [email protected] so that we can take appropriate action.

We comply with the Children's Online Privacy Protection Act (COPPA) and take our obligations under this federal law seriously.

11. International Data Transfers

Mod Pizza is based in the United States, and our Services are operated primarily from the United States. If you access our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or in other countries where our service providers maintain facilities. Data protection laws in these countries may differ from those in your country of residence and may not offer the same level of protection.

By using our Services, you acknowledge and consent to the transfer of your personal information to the United States and other countries as described in this Privacy Policy. We take steps to ensure that personal information transferred internationally receives an adequate level of protection, including through the use of appropriate contractual safeguards with our service providers.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Mod Pizza. These links are provided for your convenience and do not constitute our endorsement of those third parties. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no universally agreed-upon standard for how websites should respond to DNT signals, and our website does not alter its data collection and use practices in response to DNT signals. However, you may use cookie management tools and opt-out mechanisms described in Section 8 of this Privacy Policy to limit tracking.

14. How to File a Complaint

If you believe that we have violated your privacy rights or failed to comply with applicable privacy laws, we encourage you to first contact us directly so that we can attempt to resolve your concern:

• Email: [email protected]

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant regulatory authority depending on your state of residence:

14.1 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA), which is the state agency responsible for enforcing the CCPA/CPRA:

14.2 Federal Consumer Protection Complaints

Consumers in all states may file complaints regarding unfair or deceptive practices with the Federal Trade Commission (FTC) under the FTC Act:

14.3 Other State Residents

Residents of other states with applicable privacy legislation may file complaints with their state's attorney general office or the relevant data protection authority. We encourage you to consult your state government's official website for the most current contact information and complaint procedures.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at food-modpizza.rest with a new "Last Updated" date;
• Sending an email notification to the email address associated with your account, where required by law or where we deem it appropriate; and/or
• Displaying a prominent notice on our website for a reasonable period following the update.

Your continued use of our Services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated Privacy Policy, you should discontinue your use of our Services and may request deletion of your account by contacting us at [email protected].

16. Legal Basis for Processing

While the United States does not currently have a single comprehensive federal privacy law requiring articulation of a legal basis for data processing in the same manner as the European Union's GDPR, we believe in transparency about our processing activities. We generally process your personal information on the following grounds:

• Performance of a Contract: To fulfill your orders, provide requested services, and manage your account.
• Legitimate Business Interests: To improve our Services, prevent fraud, and ensure the security of our platform, provided such interests are not outweighed by your privacy rights.
• Compliance with Legal Obligations: To comply with applicable federal, state, and local laws and regulations.
• Your Consent: Where you have given us explicit consent to process your personal information for a specific purpose, such as receiving marketing communications.

17. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please do not hesitate to reach out to our privacy team:

We are committed to resolving privacy concerns in a prompt and transparent manner. We will acknowledge receipt of your inquiry within five (5) business days and aim to provide a substantive response within thirty (30) calendar days, or within the legally required timeframe under applicable state law.

Mod Pizza — Privacy Policy — Effective Date: May 10, 2026. This Privacy Policy was last reviewed and updated on May 10, 2026. All rights reserved.